Information

Privacy Policy

Effective Date: December 1, 2024
Last Updated: December 1, 2024

akkufresh.com is committed to protecting your personal data and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Data Controller

The data controller responsible for processing personal data on this website is:

Company Name: Biokarma Kft.
Email: hungary@akkufresh.com
Postal Address: Móricz Zsigmond Rpt. 6–8, Ground Floor, 9022 Győr, Hungary

2. Personal Data We Process

Personal data refers to any information that can identify an individual. We process the following categories of data:

2.1 Communication Data

Includes messages sent via contact forms, email, social media, or other communication channels.

Purpose:

  • Responding to inquiries

  • Order fulfillment

  • Handling legal claims if necessary

Legal Basis: Legitimate interest of the user and the company.

2.2 Customer Data

Includes name, billing and shipping address, email address, phone number, and purchase details.

Purpose:

  • Processing and fulfilling orders

  • Maintaining legally required purchase records

Legal Basis: Performance of a contract between the customer and Biokarma Kft.

2.3 User Data

Includes data generated during website usage for operational and security purposes.

Purpose:

  • Website functionality and security

  • Backup and activity monitoring

  • Content optimization

Legal Basis: Legitimate interest to ensure proper technical operation.

2.4 Technical Data

Includes IP address, browser type, device data, login data, time zone, page visits, and navigation paths.

Source: Analytics tools.

Purpose:

  • Website analytics and performance

  • Security monitoring

  • Marketing effectiveness analysis

Legal Basis: Legitimate interest to operate and improve business efficiency.

2.5 Marketing Data

Includes preferences regarding marketing communications.

Purpose:

  • Sending promotional content

  • Managing prize draws and campaigns

  • Targeted advertising (e.g., Facebook™ and other platforms)

Legal Basis: User consent or legitimate interest.

2.6 Sensitive Data

We do not collect sensitive personal data, including information related to ethnicity, religion, health, political opinions, sexual orientation, biometric, or genetic data.

3. How We Collect Data

We collect personal data through:

  • Direct user input (orders, contact forms, emails)

  • Automated technologies such as cookies (after consent)

  • Third-party partners such as:

    • Google Analytics

    • Facebook™ advertising tools

    • Payment providers (PayPal, Barion)

For more details, please review our Cookie Statement.

4. Data Protection Measures

We apply appropriate technical and organizational measures, including:

  • Full-site SSL encryption (Let’s Encrypt)

  • Advanced security software (iThemes Security Pro)

  • Encrypted and pseudonymized database storage

  • GDPR-compliant data processing agreements with partners

  • User rights request mechanisms for data access, correction, or deletion

5. Marketing Communications

We send marketing messages only when:

  • You have purchased from us, or

  • You have given explicit consent

You may unsubscribe at any time using the link in our emails or by contacting:
hungary@akkufresh.com

Transactional messages related to orders may still be sent even after opting out.

6. Data Sharing & Third Parties

We may share data with:

  • IT and hosting providers

  • Legal and financial advisors

  • Government authorities (when legally required)

  • Payment service providers

  • Courier and logistics partners

International Data Transfers

When transferring data outside the EEA, we ensure:

  • Adequate data protection decisions by the EU Commission, or

  • GDPR-approved safeguards and explicit user consent

7. Data Retention Period

We retain personal data only as long as necessary:

  • Accounting and tax data: minimum 8 years

  • Operational data: as required for service delivery

  • Anonymized data may be retained indefinitely for statistical purposes

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict data processing

  • Withdraw consent at any time

Requests can be made via the contact form or by emailing info@biokarma.hu.
Identity verification may be required.

Supervisory Authority (Hungary)

National Authority for Data Protection and Freedom of Information (NAIH)
Address: 1125 Budapest, Szilágyi Erzsébet fasor 22/C
Email: ugyfelszolgalat@naih.hu
Website: http://www.naih.hu

9. Cookies & Tracking Technologies

We use cookies, pixels, and tracking technologies only after user consent to:

  • Improve user experience

  • Analyze site performance

  • Deliver personalized content and ads

You may disable cookies via browser settings or cookie consent tools.
More details are available in our Cookie Statement.

10. External Links

Our website may contain links to third-party websites or embedded services. We are not responsible for their privacy practices.

11. Feedback

Any feedback submitted through the website is considered non-confidential and may be used without restriction.

© 2003–2025 Biokarma Kft. All rights reserved.
This Privacy Policy may be updated without prior notice.

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